When selling a property anywhere in the world, Ottowa or beyond, then you need to have a good relationship with your realtor. Our friends at Moovyn, in the UK, have always recommended that sellers/vendors keep a close, open, and honest relationship with their local estate agents. Moovyn have even partnered with AP Morgan, estate agents in Bromsgrove, England, as even though they operate online they are aware of the value of high street relationships.
By keeping a good relationship and respecting how hard your realtor works for you, you are encouraging them to go the extra mile when they may have to. Communicate often and honestly and make sure that they are updated with what you are up to, your plans with the property, availability, and your honest opinions on how you are currently feeling about their service and the house buying process.